Customer Support Software market map
One-page structure of the vertical: who sells what, at what price, and how much spec data is public.
94products
7brands
$50median price
Brand concentration
| Brand | Products |
|---|---|
| Gorgias | 27 |
| Help Scout | 20 |
| Zendesk | 12 |
| Intercom | 12 |
| Freshdesk | 10 |
| Crisp | 7 |
| Front | 6 |
Public spec coverage
| Field | Coverage |
|---|---|
| free_tier | 100.0% |
| annual_billing | 100.0% |
| page_plan_count | 100.0% |
| plan_rank | 100.0% |
A custom market-map PDF for a buyer's own brand list is available as a paid deliverable.